About Us
About Us
Take Steps as a Beginner. Take Steps Beyond the Service Delivery.
Crest is a full service Property Management company that provides services post purchase of a residential and commercial asset. We are a subsidiary of Rustomjee Group, a leading real estate development company, based out of Mumbai. Crest was conceptualised and started in the year 2017 and is already managing a wide number of projects for property management services.
Crest has two service segments, Property Management and Leasing services both of which are complementary to each other.
The Property Management vertical is already managing high end residential complexes, commercial complexes, offices, five star sales experience centers, business lounges and retail mall. Property Management vertical is providing Integrated Property Management to assets from 1 lac sq ft area to 30 lac plus sq ft residential and commercial spaces. In addition to Integrated Property Management, we also manage F&B and housekeeping services for large office spaces.
We believe in People, Process and Learning. Use Technology to make our customer’s life simple.
Siddharth Bhatt, CEO
WHO WE ARE
What Drives Us. Everyday.
Our Vision
We are going to be the preferred name for managing world class property.
Our Mission
Simplifying life of the end user using technology and simplifying process.
Our Values
We look for below values in our team.
People
Having the right people for your services is critical for us. At the same time, we screen new employees to see if the candidate fits into our value system.
Developing a sense of purpose and accountability is something we look at continuously to motivate our team to deliver the last mile of services which makes the difference to you. Engaging with our team to identify areas of improvement for the next role is critical so that we push a person’s skill set and help transform careers. Our Human Resources team has the mandate to look at individuals and help them become a star performer. This way we are keeping our people motivated and empowered to learn and keep doing more.
Process
Having a Process for everything that we do is a core principle of our business. We look at processes periodically and evaluate changes required as “what has worked yesterday will not necessarily work today”. This helps us to engage with our team, with our customers and with industry experts to bring out new ideas and an efficient way of doing things. To deliver high quality services, we go at great depth to master processes.
We strongly believe our process and its framework not only helps us to deliver better services but an exceptional experience. Our documented and audited process helps us to keep us on our objective to deliver high class services.
Process
Having a Process for everything that we do is a core principle of our business. We look at processes periodically and evaluate changes required as “what has worked yesterday will not necessarily work today”. This helps us to engage with our team, with our customers and with industry experts to bring out new ideas and an efficient way of doing things. To deliver high quality services, we go at great depth to master processes.
We strongly believe our process and its framework not only helps us to deliver better services but an exceptional experience. Our documented and audited process helps us to keep us on our objective to deliver high class services.
Learning
People are at the centre of and central to everything we do at Crest. Human potential is unlimited but people need to harness the power within. Learning gives a great tool for individuals to harness their potential. We understand this, as we look at day one of joining as an opportunity to start with training and development to enable deliver services confidently. Training and development is a structured process throughout the year with various development programs. We have also adopted the best practice of “Train the Trainer” as on job training by team members; not only becomes a rewarding experience but also engrains the skills and learnings.
Technology
From day one our business operations and accounting is online. We not only look for operations efficiency using technology for our back end operations, but we want to make life simple for our customers. Our properties have smart phone based application for managing requests, managing assets, schedules for maintenance, announcing and monitoring visitors & guests. We select our technology partner based on their proven depth of understanding of our business and industry. The direct beneficiary is our employees and our customers, helping ease out pain points and make things simple. Our internal technology platform helps tracking tasks for our teams and get measurable results and flash them on dashboard. That’s further pushing boundaries to look at efficiency in operations and better way of doing things. We are experimenting with robotic cleaning equipments and providing total solutions to save cost for our customers.
Technology
From day one our business operations and accounting is online. We not only look for operations efficiency using technology for our back end operations, but we want to make life simple for our customers. Our properties have smart phone based application for managing requests, managing assets, schedules for maintenance, announcing and monitoring visitors & guests. We select our technology partner based on their proven depth of understanding of our business and industry. The direct beneficiary is our employees and our customers, helping ease out pain points and make things simple. Our internal technology platform helps tracking tasks for our teams and get measurable results and flash them on dashboard. That’s further pushing boundaries to look at efficiency in operations and better way of doing things. We are experimenting with robotic cleaning equipments and providing total solutions to save cost for our customers.