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Property Manager (Technical) Back

Team: Management

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Experience: 
Total Experience of 5+ years in residential/Commercial complexes with electrical experience & hospitality background.

Educational Qualification: 
Diploma/ degree in electrical engineering

Key Competencies: 
Good relationship with the client, communication skills, team player &
good in developing personality.

Job Summary: 
A Duty Manager develops & manages the client & residents at all times & is one point of contact.

Key Responsibilities: 

  • Manage entire site operations includes technical, soft services, security, helpdesk, Fit out, Parking, Horticulture, etc.
  • Maintenance of technical equipment & handover takeover of the technical system from the project with proper snagging & de-snagging.


Operational Accountabilities

  • To organize collection of data (Fuel, Power& water etc.) and ensure reporting
  • on a monthly basis or as per client schedule & prepare MIS report and submit to client.
  • To supervise shifts, Technicians work on allocated area & floors and to be
  • ensuring that work is carried out to the standard as required by the client's as per scope of work.
  • Deploy team resources in most effective & safe manner to achieve the agreed
  • service levels and objectives
  • Any minor and major problems discuss with team and escalate to client & Regional Office
  • Take active part while trouble shooting in case of breakdowns
  • Issuing work permits and ensuring the staffs/ vendor adheres to the health and safety guidelines at site.
  • To work out new cost saving measures & energy saving initiatives in technical & maintenance operations
  • Vendor finalization based on equipment technical specifications
  • Capable to upgrade machines, equipment, utilities and processes with respect to capacity, efficiency and layout.
  • Manage various contracts and vendors (including Comparison, invoicing, negotiation, terms and conditions, SLA, LOI, AMC and PO)
  • Ensuring that facilities meet compliance standards and government regulations, and keeping the statuary documents updated such as Form B, B form.
  • Keeping the site ready for the government audits/Inspections such as electrical inspection, Lift inspections, etc.
  • Must ensure teams follow the correct procedures, policies and documentation requirements across project phases
  • Able to make quick decisions and solve technical problems to provide an efficient environment for project implementation
  • Identify resource and equipment requirements, efficient capacity planning and manage soft service, security & MEP services as well.
  • Must provide technical training to teams when required and serve as a technical mentor to team members
  • Ensure standard operating procedures and project guidelines are in place
  • Task allocation and performance evaluation of team members
  • Meet with client teams and gather requirements, conduct regular team
  • meetings and track project progress


Interview candidates and hire resources

  • Estimate budgets & maintain the budget vs expenses sheet.
  • Prepare snag lists and get it rectified on priority in coordination with project
  • team
  • Minimize breakdowns with help of preventive checking and timely servicing of
  • equipments
  • Implement best practices and SOP for operating of equipments
  • Provide feedback on customer queries and update customers promptly
  • Taking daily rounds of the premises and reporting any lapses/ observations to
  • the relevant team.
  • Preparing reports, checking and maintaining inventory records, MMR, DMR,
  • complaint trackers, dashboard etc.
  • Managing parking management along with security.
  • Upkeep of the premises.
  • Ensuing all relevant checklists are being implemented.
  • Ensuring project is followed safety during the extension of project.
  • Coordination with the shop owners for CAM & PT payment & to keep the track
  • of the same.
  • Briefing & debriefing of the site staffs.
  • Ensuring timely renewal of the agreement, submission of invoices and follow- ups for the payments.
  • Ensuring manpower at the site is enabled to face challenges by guiding,
  • grooming, developing and supporting them as and when required.
  • Ensuring the club house such as Gym, Yoga room, table tennis, terrace, swimming pool areas cleanliness is maintained.
  • Ensure the pantry replenishment done as & when required.
  • Maintaining and processing attendance of site staff.
  • Ensuring fitout is being executed as per the fitout guidelines
  • Planning and execution of 52 maintenance calendar
  • Dealing with occupants’ queries in verbal/ written form MIS and Reporting
  • MIS generation and Reporting on daily, weekly fort night and monthly basis
  • Reconcile HK inventory, MEP consumable, STP consumables etc.
  • Prepare monthly management report for management review Brand & Relationships
  • Establish relations with developer, project team & residents’ ability to perform
  • required role & responsibility.